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GoTo LogMeIn Rescue
Enterprise remote support software
Remotely deploy and automate IT tasks
LogMeIn Rescue is a remote support solution designed to help IT professionals provide technical support to users from anywhere. We allow technicians to remotely access and control devices such as computers, smartphones, and tablets, to troubleshoot issues, perform maintenance, and provide assistance. Our features include multi-platform support, file transfer, session recording, and reporting. We ensure secure, high-quality connections, with robust encryption and compliance features, making it a reliable tool for businesses and IT service providers to deliver efficient remote support and improve customer satisfaction.
Top Features
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One-click, any-device access
Start a remote support session in seconds on any mobile device, tablet or computer with LogMeIn Rescue. IT teams can support employees or customers on platforms including iOS, Android, Mac, Windows, Chromebook and Linux. Quickly pull system information, remote control, push device configurations – even integrate with apps – on any device, in or outside the network.
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Industry-leading security
Stay ahead of threats and shield your business with banking-grade security with LogMeIn Rescue. Ensure airtight security across your enterprise with advanced features like permission-based security and controls, PIN code validation and IP restrictions, data residency and storage customization – plus the protection you expect from SSO, AD Sync and 256-bit AES encryption.
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Game-changing efficiency
Centralized processes and seamless integrations ensure agents and employees can tackle any issue – fast. Rescue's comprehensive remote support software lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices.
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Brand customization
Take control of how your customers experience remote desktop support. With a customizable interface for enterprises, you can personalize every inch of customer support – from your calling card and chat tool, to the SDK and mobile support app experience.
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