LogicMonitor Event and Alert Intelligence (Edwin AI)

GenAI for IT observability

Edwin AI: your super ITOps teammate

Edwin AI can transform your IT management, compress alert volume by up to 97%, and drive operational excellence across your IT ecosystem.

Streamline incident management with event & alert intelligence

  • Correlate, deduplicate, and normalize alerts to reduce noise by up to 95%.
  • Seamlessly integrate with ITSM tools for automated ticket creation and bi-directional syncing.
  • Ingest and analyze third-party data using open, configurable AI models.
  • Prioritize and escalate issues based on comprehensive event context.

Accelerate resolution with Gen AI assist

  • Receive actionable, step-by-step recommendations for faster troubleshooting.
  • Leverage predictive insights to prevent incidents before they impact your business.
  • Generate plain-language summaries of complex technical alerts.
  • Pinpoint root causes with AI-driven analysis of your observability data.

Empower teams with an advanced AI assistant

  • Query your observability data using natural language.
  • Access automated context from all data sources, including unstructured data.
  • Utilize a domain-specific AI built for observability, not a generic GPT wrapper.
  • Supplement metrics, logs, events, and traces from multiple sources in a unified interface.