LogicMonitor Layered AI
GenAI for IT observability
Edwin AI: your super ITOps teammate
Edwin AI can transform your IT management, compress alert volume by up to 97%, and drive operational excellence across your IT ecosystem.
Streamline incident management with event & alert intelligence
- Correlate, deduplicate, and normalize alerts to reduce noise by up to 95%.
- Seamlessly integrate with ITSM tools for automated ticket creation and bi-directional syncing.
- Ingest and analyze third-party data using open, configurable AI models.
- Prioritize and escalate issues based on comprehensive event context.
Accelerate resolution with Gen AI assist
- Receive actionable, step-by-step recommendations for faster troubleshooting.
- Leverage predictive insights to prevent incidents before they impact your business.
- Generate plain-language summaries of complex technical alerts.
- Pinpoint root causes with AI-driven analysis of your observability data.
Empower teams with an advanced AI assistant
- Query your observability data using natural language.
- Access automated context from all data sources, including unstructured data.
- Utilize a domain-specific AI built for observability, not a generic GPT wrapper.
- Supplement metrics, logs, events, and traces from multiple sources in a unified interface.