TeamViewer Support
Secure connection to IT systems
Solve any IT issue, from anywhere, any time
TeamViewer Support offers a seamless solution for connecting and assisting users from anywhere in the world. We empower IT professionals and support teams to troubleshoot issues, conduct maintenance, and provide real-time assistance without being physically present. Our platform ensures secure connections, allowing for efficient problem resolution across various devices. With features like unattended access and comprehensive asset management, we enhance productivity and minimize downtime, making remote support both effective and user-friendly.
Top Features
-
Remote device control
Take charge. Become the primary user to quickly fix issues fast. Remotely control a computer, tablet, or smartphone from your own device.
-
Scripting (in and out of session)
Save time on repetitive tasks by setting up custom Batch, CMD, and PowerShell scripts. Execute them whenever needed and without having to establish a remote session first.
-
Device monitoring
Stay ahead of issues. Monitor critical aspects of your devices and receive alerts as soon as your attention is required.
-
Service desk
Automate inbound support requests, balance workloads, and instantly start remote support sessions for faster problem resolution.
-
Secure unattended access
No approval needed — with the right permissions, approved users can securely access unattended computers and Android devices like phones, POS devices, and displays.
-
Patch management
Keep your IT systems up-to-date and safe by automatically evaluating, testing, and applying OS and 3rd party application patches. Define patching policies to cater to the varying needs of your device groups.