123NET Voice Services

by 123NET

Comprehensive voice options

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Hosted IP PBX

A Voice over Internet Protocol (VoIP) service, enables businesses to increase revenue, minimize management headaches, and improve customer experience. Unlike a traditional phone system, 123NET manages the delivery of the Hosted PBX over a robust network and moves the PBX from your office to 123NET’s Data Center. This includes built-in redundancy and a service level agreement guarantee of 99.99% uptime.

  • Flexibility: High
  • Connectivity: Virtual

Microsoft Teams Direct Routing

Enable your employees to make and receive calls within Microsoft Teams, guaranteeing secure and reliable communications between MS Teams and 123NET’s network. Direct Routing works by connecting the Teams service to the PSTN using two key elements – SIP Trunks and a Session Border Controller. 123NET connects Microsoft Teams to the Public Switched Telephone Network (PSTN), allowing users to securely make and receive external calls through cloud voice workloads. Users can utilize Direct Routing’s full voice capabilities including call transfer, forwarding and voicemail.

SIP Trunking

123NET’s Session Initiation Protocol (SIP) Trunking is a Voice-over-Internet-Protocol (VoIP) Technology that replaces traditional phone lines and enables businesses to use their existing or new internet connection as a voice solution. Utilizing VoIP Technology allows for users to keep the same phone number and infrastructure while lowering call charges.

  • Flexibility: High
  • Connectivity: Virtual

PRI

Get the most out of your existing PBX telephone system with a dynamic Primary Rate Interface (PRI) from 123NET. This end-to-end, digital telecommunications connection allows for 23 concurrent calls between the network and the user. Manage your business better without upgrading your equipment and eliminate billing surprises with a fixed long-distance rate.

  • Flexibility: Low
  • Connectivity: Physical