NetCarrier nCloud Connect Hosted PBX

by NetCarrier

Enhanced & simplified cloud communications

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Voice

A cloud phone system that is customized to the way you work.

Call Detail Reporting

  • Monitor and analyze call details and history to inform supervisors, advise staff and improve customer experience. Call reporting includes caller ID, dialed number, call duration, transferred/forwarded, and more.

Call Forwarding

  • Allows calls to be answered when a user is away from their desk or at an alternative location by forwarding callers to internal extensions or external phone numbers.

Directed Call Pickup

  • Pick up an incoming call on your phone for another user by dialing a star code.

Unified Messaging

  • Take advantage of Voicemail to Email and access your messages from anywhere.

Enhanced Call Routing

  • All contact center lite distribution strategies, and welcome, music on hold, and goodbye audio. No reporting, supervisor functions, or queue call recording.

Video

Make it even easier for your team to meet, work, and share in the same virtual space.

Chat

  • Enhance and create efficiencies by offering workplace messaging and presence. Get in touch quickly using the communication method that makes the most sense.

HD Audio & Video Calls

  • Connect your entire workforce from anywhere with high-quality conversations in HD audio or face-to-face with HD video.

Messaging

  • Secure messaging all in one window – 1:1, Chat rooms & message history all in one place.

Call History

  • See calls received, missed calls, and dialed call history all in one place with easy access.