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NetCarrier nCloud Connect Hosted PBX
Enhanced & simplified cloud communications
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Voice
A cloud phone system that is customized to the way you work.
Call Detail Reporting
- Monitor and analyze call details and history to inform supervisors, advise staff and improve customer experience. Call reporting includes caller ID, dialed number, call duration, transferred/forwarded, and more.
Call Forwarding
- Allows calls to be answered when a user is away from their desk or at an alternative location by forwarding callers to internal extensions or external phone numbers.
Directed Call Pickup
- Pick up an incoming call on your phone for another user by dialing a star code.
Unified Messaging
- Take advantage of Voicemail to Email and access your messages from anywhere.
Enhanced Call Routing
- All contact center lite distribution strategies, and welcome, music on hold, and goodbye audio. No reporting, supervisor functions, or queue call recording.
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Video
Make it even easier for your team to meet, work, and share in the same virtual space.
Chat
- Enhance and create efficiencies by offering workplace messaging and presence. Get in touch quickly using the communication method that makes the most sense.
HD Audio & Video Calls
- Connect your entire workforce from anywhere with high-quality conversations in HD audio or face-to-face with HD video.
Messaging
- Secure messaging all in one window – 1:1, Chat rooms & message history all in one place.
Call History
- See calls received, missed calls, and dialed call history all in one place with easy access.