Nextiva HIPAA-Compliant UCaaS

by Nextiva

Compliant with Federal HIPAA Regulations

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How does Nextiva maintain HIPAA-compliance?

Nextiva provides secure and reliable communications to every customer regardless of their industry. For HIPAA-compliant accounts, they limit some functionality to protect private patient data. Doing so helps businesses stay in compliance without any changes on their part.

They have adjusted the following features:

  • Visual voicemail: Disabled.
  • Nextiva App: Disabled listening to voicemails.
  • Voicemail to email or text: Disabled.
  • vFAX: Disabled sending faxes from an email. View incoming faxes using a secure email link or logging into your portal.

Which Nextiva products and services are HIPAA-compliant?

  • Nextiva offers cloud-based, unified communications solutions that are HIPAA-compliant, including phone service, virtual fax, and video conferencing. Any business can use these services, but when you partner with organizations in the healthcare industry they add security measures to ensure protected patient information isn’t shared. For example, they don’t attach fax to an email so that only the correct parties can access the fax, and the document or a link cannot be shared with unauthorized parties.
  • Nextiva offers healthcare service providers unified communications solutions that provide the extra monitoring required to be HIPAA-compliant.