by Nextiva
Advanced IVR with Conversational AI
IVR has emerged as a solution for businesses with limited customer support bandwidth. In this video, Tom from Nextiva will discuss how IVR works & why businesses are considering this technology for their contact centers.
An auto attendant can be one of the fastest ways to route incoming calls throughout a business phone system. Here, Tony from Nextiva explains how auto attendants work & their benefits for both small businesses & enterprises.
