Calpine Energy Solutions

Data Management

• Data integrity is the foundation of all we do so we take it seriously. In fact, we are the only licensed energy retailer in the U.S. that maintains ISO 9001: 2015 certification which is a Quality Management System demanding continuous improvement of critical business processes.
• With a 99.8% billing accuracy rate, you won’t waste time on incorrect invoices.
• Our systems architecture and processes treat each customer as if they were the only customer in our portfolio, meaning costs are never socialized across clients.
• You can conveniently review your detailed settlements whenever you wish on our customer portal and our care team is there to help if questions arise.
• Dynamic, web-based reporting services allow you to filter your data by location, cost center, and date range so you can quickly hone in on just that nugget of information you need, anytime you need it.
• Perhaps most importantly, you will have your energy data in one place, organized in a fashion that gives you the answers you need to be able to act decisively when market opportunities present themselves.

Risk Management

• All large energy consumers face the same basic risk management issue; extreme price volatility that can batter budgets and even threaten earnings targets. An astoundingly high number of energy managers deal with volatility by simply running a bid process periodically that requests a fixed price for their full volumetric requirements. While this transactional approach might assure that they see the best price on a given day, it completely ignores the fact that they may have picked a high-priced day to buy all their energy, and that risk presents itself in both detrimental and beneficial forms.
• At Calpine Energy Solutions, we work primarily with clients who want to transform their approach to energy risk management by helping them construct and follow a disciplined process. We believe that energy risk management must begin with the quantification of risk in both its detrimental and beneficial forms. Only then can we have clear-eyed discussions that help clients define risk tolerance levels and establish policies that will drive results while also honoring established risk boundaries.
• Our PowerFolio3D™ suite of web-based analytical tools enables us to run simulations that measure the expected impacts of various risk mitigation actions to a client’s cost, risk and carbon objectives. Having the ability to test strategies shines light on where risks reside which enables us to more precisely constrain detrimental risks and preserve beneficial risks consistent with each client’s tolerance level. To learn more about our approach to risk management please explore the stages of the process wheel below.

Market Advocacy

• Most everyone agrees that competition is essential to our market economy. Competition drives innovation, incentivizes product and service improvements, enhances customer satisfaction and empowers consumers with choices to meet their goals. As one of the largest energy suppliers in North America, Calpine Energy Solutions is actively involved in legislative and regulatory advocacy to advance competitive retail markets and promote policies that expand cost-competitive, environmentally conscious energy choices for consumers. Our team of Government and Regulatory Affairs experts actively engages with local, state and national policymakers to inform and advance policies that align with the priorities of our business and that of our customers.
• Customers understand that bad regulatory policy can undermine even the best energy and carbon management strategies. One of the core functions of our Government and Regulatory Affairs team is to help our customers understand and limit these risks by leveraging our in-depth knowledge of the constantly changing energy landscape. Our team regularly collaborates with like-minded clients and is readily available to provide insight and expertise to help identify the policy challenges and opportunities that may affect their business decisions.