Managed Services

Our managed services remove the obstacles of daily IT maintenance so you can focus on the big picture: growth. While the cloud has simplified many aspects of work, it has also added layers of complexity to IT. We help deal with those complexities through fully transparent and collaborative managed services that ensure constant alignment, maximize value and efficiency, and drive your business performance to new levels.

Areas of Managed Services Support

  • Our services are broad, deep, and flexible. We tailor solutions to the needs of each individual business.
  • End User X Ops: Maintain an efficient hybrid workforce and keep your employees happy and productive with customized user experiences and concierge-level endpoint support.
  • Digital Ops: Untangle yourself from the complexities of hybrid environments and boost overall productivity with scalable operations across owned, subscribed, and consumed IT services.
  • Security Ops: Protect your human and digital assets with 24/7 support and a single comprehensive strategy from our leading cybersecurity experts.
  • FinOps: Gain visibility into cloud finances, optimize spending, and reduce costs by 30% with custom services from certified FinOps practitioners.
  • GitOps: Supercharge your innovation and get products to market faster with a centralized GitOps service that delivers 3x the speed of developer velocity.

Cybersecurity & Risk Management

Innovation and speed can also lead to errors and vulnerabilities, leaving the door open for bad actors. At Blue Mantis, we know that iron-clad security is more than a feature — it’s a principle that keeps you in the race.

Cloud Security

  • Challenges Faced: Security is not inherent in the cloud. Misconfiguration of cloud resources accounts for 74% of security issues and qualified IT managers are hard to find/retain.
  • Outcomes Achieved: Automate your cloud infrastructure security at scale. We enhance visibility and protection against cybersecurity threats in AWS, Azure, and other cloud-native services.

Network & Systems Security

  • Challenges Faced: Cybercriminals find the weakest point on the network to attack. Hybrid work is the new norm and is the top cybersecurity risk cited by CIOs.
  • Outcomes Achieved: Defend against network and system intrusions without sacrificing productivity. We deploy robust Zero Trust security across all your IT systems to support distributed workforces.

Governance, Risk & Compliance

  • Challenges Faced: Your data is precious. Managing data privacy while maintaining secure sharing with B2B partners and remote workers is difficult.
  • Outcomes Achieved: Gain business agility while eliminating upfront costs for risk analysis. We help detect and defeat business-ending security events while keeping you in compliance with all regulations.

Business Resilience

  • Challenges Faced: How quickly can you recover? The average cost of IT downtime is now $100K per hour and some businesses don’t have a recovery plan.
  • Outcomes Achieved: Recover quickly and easily from security events that would be devastating to most businesses. We integrate availability and resiliency into your IT with our turnkey solutions.

Cloud

The ability to excel in today’s landscape hinges upon how well you acclimate to the cloud — which levers to pull, which dials to turn. We guide you through a cloud journey that begins with a comprehensive strategy and evolves over time as your business adapts to new technology.

Areas of Cloud Support

  • From deployment and management of cloud platforms, to our unique FinOps and GitOps processes, we provide extensive cloud services that lower costs, increase control, and maximize ROI.
  • Cloud FinOps: Get full visibility into cloud costs with our Cloud Lighthouse tool. Increase efficiencies, lower costs by as much as 30%, and bring much needed transparency during tough economic times.
  • Cloud GitOps: Reinforce your DevOps practice with a unified platform that brings greater control, collaboration, and automation for easier deployments across different environments.
  • Microsoft Cloud: By leveraging Azure, along with other Microsoft cloud services, we design, deploy, and manage unique cloud environments that encourage innovation and enhance security.
  • AWS Cloud: Boost your agility and enhance security with our AWS cloud services, helping you stay competitive and innovative without overcommitting your budget.
  • Google Cloud Platform: Accelerate your digital transformation with Google Cloud Platform services that enable IT modernization with hyperscale efficiency.

Carrier Services

Reduce costs, boost efficiency, and untangle yourself from a webwork of carriers that spans multiple industries, applications, and platforms.

Areas of Carrier Services Support

  • It’s more than individual services. It’s how they align and integrate to meet your business goals today and tomorrow. We assess the areas of focus, determine the best way to orchestrate them and then liaise directly with the carriers to deliver the most cost-effective solution.
  • Managed SD-WAN: Improve network and cloud performance with a secure, scalable, and affordable solution.
  • Network, Voice, and Messaging: Optimize the communication infrastructure to the channels connecting your employees, customers, and partners.
  • UC & Collaboration: Streamline various internal collaboration and communication tools for greater productivity and unity.
  • Omnichannel Contact Center/AI: Manage customer service more effectively and increase customer loyalty across all interactions with AI-powered solutions.
  • Mobility & IoT: Improve connectivity and minimize downtime across all wireless devices and IoT without compromising security.
  • Customer Experience/Engagement: Leverage the latest technologies and channels and create a seamless and more personalized experience for your customers.

Modern Workspace

A global workspace that spans across homes, offices, devices, and storage solutions. Your teams expect systems that support this reality without missing a beat. Blue Mantis delivers services that will keep your workspace one step ahead of the digital transformation.

Areas of Modern Workspace Support

  • Our services bring the complex system of devices, connectivity, security, and applications needed for the modern workspace into a seamless orbit around end users.
  • Lifecycle Endpoint Management: Your teams are everywhere, working at all times. Maintain full visibility and control of their devices while creating a seamless, secure, and efficient end-user experience.
  • Secure Device Experiences: Keep your employees and data safe with our dynamic fully managed cloud-native solutions tailored to modern workforces.
  • Hybrid Cloud Management: Implement and orchestrate work environments that unite private architectures, public clouds, and traditional IT systems, guiding your cloud evolution with efficiency and maximizing productivity.
  • Technology Innovation Center: Accelerate asset fulfillment with our cutting-edge, secure facility that allows us to automate and customize the IT device lifecycle specific to your needs.
  • Collaboration & Mobility: Empower employees to be their best across multiple locations, devices, and applications with innovative solutions that enable better collaboration without compromising security.

Networking

Your network is the foundation of your business. Make it adaptable for a journey that bridges traditional on-premise environments and secure cloud possibilities.

Areas of Networking Support

  • From SDN to more traditional networking practices, we support you at every stage of maturity.
  • Software-Defined Networking: Control and manage the flow of data from a virtual control plane with an SDN solution that makes you more agile and frees you from the limits of servers and devices.
  • Network Segmentation & Zero Trust: Increase security, manage internal and external data, and improve maintenance through segmented networks and a zero-trust approach.
  • Timely Assessments: Leverage our advanced tools, expertise, and a proven process that increases ROI and keeps you informed of strengths and weaknesses on a regular basis.
  • Intent-Based Networking: Maintain unified policy across multiple infrastructures with an intent-based networking system that delivers outcomes without manual operation.
  • SD-WAN: Meet the increasing demands of the digital era with a software-defined WAN architecture that lowers costs and offers a more flexible and dynamic network infrastructure.
  • Wireless Implementation: Meet the demands of a remote workforce with wireless networks that are planned, installed, and configured with our best-in-class technology partners.
  • Traditional Networking: Ensure your WAN, LAN, and other traditional network infrastructure elements are modernized, aligned with a zero-trust security framework, and working their best.

Datacenter Modernization

Meet a new day in data demands with solutions that are carefully planned, robust, secure, flexible, and designed expressly to drive the outcomes you need.

Areas of Data Center Modernization Support

  • Understanding the best approach to modernization takes strategic planning, technical experience, and IT operational knowledge across various initiatives.
  • Hybrid Infrastructure: Integrate on-prem environments with multi-cloud for a solution that’s tailored to both your current business needs as well as future goals.
  • Technology Refreshes & Upgrades: Stay current, secure, and competitive through a regular technology refresh cycle of all hardware, software, and infrastructure components.
  • Public/Private Cloud Enablement: Combine the control and security of private clouds with the power and depth of hybrid multi-cloud solutions.
  • Full Stack Virtualization: Get more control and flexibility over the software technologies and tools that build and manage your data center.
  • Software-Defined Storage: Get multi-cloud flexibility and more operational efficiency by separating the virtual and the physical and removing the physical limits of data and hardware.
  • Business Continuity & Disaster Recovery: Protect your data and your reputation with sound BCDR protocols that reduce risk and minimize downtime in the event of a cyberattack, disaster, or emergency.
  • Capacity Management as a Service: Hit your service level agreements and performance targets as effectively as possible, without overpaying or underperforming.
  • Data Management & Storage: Ensure your data is accessible, secure, and available to your organization and that backup and recovery systems are in place in the event of corruption or loss.