BPO Partners, LLC
Outsourcing advisors & contact center
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Our Solutions
Solving your operational and customer experience needs starts with creating a sound plan and ends with precision execution. Having been in our clients’ shoes for many years, we fully understand and appreciate the operational challenges that exist to execute internal and outsourced customer sales and care operations with excellence on a daily basis. As your trusted advisors, we offer a complete suite of consulting services across your contact center operations that you can leverage to achieve best in class customer experiences.
Customer Experience
- Support/Sales Operations Assessments & Consulting
- Business Process Recommendations
- Workforce Management Advisory & Support
- CX Transformations
Contact Center Outsourcing
- Best-in-Class Partner Recommendations
- Outsourced Partner & Portfolio Assessment
- Outsourced Partner Sourcing
- Outsourcing Advisory & Strategy
Contact Center Technology
- Unified Communications Advisory & Recommendations
- Project Management
- Workforce Management
- Contact Center Cloud Advisory, Transformations & Sourcing