Infinite Green

by Infinite Green

Operational experience solutions

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Customer Experience Design (CX)

Elevate your customer experience to create deeper and more sustainable relationships.

  • Customer experience strategy
  • Omni-Channel solutions
  • NPS/survey design
  • Voice of Customer (VOC) programs
  • Customer journey mapping
  • Experience blueprints
  • Secret shops

Operational Excellence

People and processes are the core of your business. We work with you to create valuable alignment with your goals.

  • Culture alignment to CX
  • Training/adult learning
  • Reporting development
  • Organizational design
  • Workforce management
  • Change management
  • Process optimization
  • Performance management
  • Sourcing solutions

Technology Design

We help design and architect modern technology solutions that match your company's needs now and for the future.

  • Strategy and road-mapping
  • Cloud optimization
  • UI/UX design
  • Data architecture/design
  • Rapid assessment
  • Program/project management
  • AI/Bot development
  • CRM design/development