![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/442817/thumbs_112/img5280697376242074860.png)
Zendesk Services
Customer service software
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/442817/feature/img5269419759103641339.png)
Explore service capabilities
Zendesk offers customer service software that works right out of the box. Below are the list of capabilities that you can explore:
- Messaging - Personalize conversations across channels.
- AI and automation - Solve customer issues faster with AI.
- Help center - Let customers serve themselves.
- AI agents - Automate interactions with AI-powered bots.
- Ticketing - Track, organize, and solve all your tickets.
- Agent workspace - See your customer data in one place.
- Voice - Speak directly to customers.
- Data privacy and protection - Keep customers safe.
- Routing and intelligence - Send tickets to the best agent for the job.
- Analytics and reporting - Turn data into useful insights.
- Workforce engagement management - Optimize agent staffing and performance.
- Quality assurance - Improve the quality of all interactions.
- Platform - Modify Zendesk to meet your needs.
- Integrations - Bring your daily systems into Zendesk.