Datto Remote Monitoring & Management

by Datto A Kaseya Company

Secure cloud-based RMM platform

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Unify user and endpoint management

Datto RMM is the only RMM to offer a native and unified Microsoft 365 management module to empower you to onboard, offboard and quarantine users from a single pane of glass. Reset passwords instantly, see all of your M365 tenants, and manage user configurations to improve efficiency, service delivery, and security with ease.

Leading the way in RMM security

  • Datto RMM is created with a relentless focus on security. With no hardware to maintain and a 99.99% availability we make it easy for you to focus on your business. We are committed to the platform’s security and enabling you to better secure endpoints.

A rapid pace of innovation

  • Datto RMM has a long-term vision for the future. Our monthly releases deliver innovative and impactful features such as ransomware detection that help you enhance your service delivery.

Increase operational productivity

  • From your onboarding experience with Datto RMM to maximizing product adoption and troubleshooting problems, we are deeply committed to supporting our partners. With Datto RMM dashboards you can quickly visualize pertinent information and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.

Building value and trust

  • You have access to our experts 24/7/365, so a fix is only a phone call away. We have created an in-product digital adoption tool and a certification program, to make onboarding seamless.

A cloud-managed remote monitoring and management platform designed for you

Remotely monitor and manage your entire user base, reduce overheads, and empower your technical team.

Boost productivity with an intuitive interface across our unified PSA and RMM Platform

  • Datto’s seamless integration with Datto RMM and Autotask PSA provides real-time data and actions in front of your technicians. This helps triage tickets faster, improve front-line fix rates, and resolve issues more quickly. The depth of IT asset information flowing from Datto RMM to Autotask PSA makes it easy for you to build a data-driven service strategy.

Improve business efficiency with automation and integrations

Leverage our custom scripts, policies and webhooks to automate operations and elevate your teams to new levels of productivity.

Gain network visibility

  • Datto RMM’s network topology maps create a visual display of your clients’ networks to help you accurately identify issues right away.

Take charge of your business with remote management and monitoring

  • You can remotely monitor and manage your foundation by detecting ransomware early on. We automatically alert clients of problems detected and assess them so they don’t affect the businesses in the future.

HTML5 remote control access

  • Troubleshoot IT issues faster with one-click remote access to online servers, laptops and desktops. Web Remote, our browser-based HTML 5 remote control connects to endpoints instantly and also lets you chat with end users.

Powerful integrations

  • Datto RMM fits into your workflows, via integrations with leading PSA tools, networking and documentation solutions.