Zendesk Tymeshift
Summary

Zendesk Tymeshift
Workforce management solution
Quotes are typically delivered within 1-3 business daysOrders are typically fulfilled within 3-5 business days
Overview
Delivering better customer service
With Zendesk AI-powered workforce management, forecasting, scheduling agents, and tracking performance are a breeze. Tymeshift is a full-stack WFM solution that gives you real-time agent activity, better insights, easier scheduling and optimized staffing. We are made exclusively for Zendesk and are proud to be a Zendesk premier partner. It’s made by people who care about customer support for the people who support your customers. And it’s made exclusively for support teams on Zendesk.
Starting From
$18.00MonthFeatures and Benefits
Performance reporting and real-time activity tracking show how agents spend their time, so you can lead a more efficient team.
Manage costs
AI-powered forecasting shows you exactly how many agents you’ll need, which reduces overtime and scheduling gaps.
Protect your time
With auto schedule, personalize each team member’s shift, saving time for both managers and agents.
Empower agents
Agents can view every task in advance, and they get in-depth insights into their work. Clarity cements team loyalty.
Additional Information
Questions And Answers
No questions have been asked.
Verified User in Farming
Great way to manage your customer base
Easy to take notes, set reminders, and set tags.
I do not dislike anything. Everything in this system is great