LogicMonitor SaaS Monitoring

Performance and availability monitoring

Keep tabs on tools that keep your workforce working

Businesses use multiple SaaS-based productivity applications daily. Zoom, Slack, Webex, Salesforce and M365 are required for communication and collaboration to bring global teams together. When you rely on these tools to keep your business running, you need to know that they’re always on so you can reliably continue your operations.

However, organizations often rely on the SaaS provider to ensure that services are continuously running and that they will address problems for their users. That’s not always the case. Teams can encounter visibility blind spots, delay identifying and solving problems, and fail to quickly locate root causes when there are monitoring gaps across the IT estate.

Viewing the health of your SaaS applications alongside your overall hybrid cloud estate brings holistic visibility to your IT operations teams, and saves time to resolve business-critical issues so that communication keeps flowing.

Empowering IT teams with out-of-the-box SaaS monitoring

LogicMonitor’s SaaS application monitoring provides immediate insights into the health, performance, and availability of commonly used productivity apps, including:

  • Microsoft Office 365
  • Salesforce
  • Slack
  • Cisco Webex
  • Zoom
  • Statuspage.IO monitoring for third-party vendors such as GitHub and Trello
  • Get started easily with out-of-the-box monitoring for SaaS applications and see insights alongside your hybrid cloud environment. Proactively identify and troubleshoot issues before they affect your teams. Get visibility into license usage to help you allocate and optimize your licenses. Gain predictive insights and activate intelligent alerting to reduce service disruptions.

LogicMonitor SaaS monitoring key features

Get set up in under 5 minutes with API credentials. No installation or expertise is required.

  • Discover and quickly monitor performance data, availability metrics, license statistics, quality of service, and usage.
  • Out-of-the-box dashboards to easily see metrics across SaaS tools.
  • Pre-built alert thresholds that makes monitoring data more actionable.

The visibility platform that connects with your business

SaaS monitoring is just one part of LogicMonitor’s unified monitoring solution.

LogicMonitor provides a platform that allows you to bring in various types of telemetry from your IT environment, with a lightweight agentless technology that is easy to implement and administer.

LogicMonitor enables you to free up time for innovation by reducing the risk of outages and accelerating the incident triage process.