Comcast Business MDR

by Comcast

Advanced threat protection and response

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How is Comcast Business MDR Different?

With Comcast Business MDR, your customers benefit from:

  • Affordable tiered pricing based on endpoint assets, not storage or log ingest volume.
  • Integration with other Comcast Business cyber solutions, including managed UTM firewalls, Endpoint Detection & Response (EDR), and Secure Remote Access VPN services for automated, fast, and seamless active threat response.
  • Enhanced custom detections and automated SOC response using Comcast Business Threat Intelligence, as well as customized automation designed to fit your customer's business needs.
  • Comcast Business-managed User and Entity Behavior Analytics (UEBA) Detections powered by Rapid7 machine learning.
  • Managed custom and user behavior notifications to help reduce false positives and alert fatigue.

Customize your customers' enterprises with add-on options

MDR can be tailored to fit the specific security needs and budget of your customer's organization. With Comcast Business' tiered service solutions and optional paid features, your customer can:

Proactive threat-hunting

  • Search for signs of a hidden security breach within their network.

Personalized dashboards

  • Create tailored views into their entire IT network.

Tailored detection rules and reporting

  • Build custom alerts and reporting frameworks to gain more specific security insights.

Custom Security Orchestration and Automated Response (SOAR) workflows

  • Automate security tasks with customized workflows.

Integrated security team

  • Add dedicated SOC personnel to their security team for more direct access to Comcast Business experts with 24/7 awareness.

MDR Services

Following are the MDR services:

  • Security review and collaboration
  • Tuning and exclusions
  • Custom log ingest
  • Custom automations
  • Custom detection rules
  • Threat intelligence advisories
  • Threat hunting
  • Optional dedicated SOC team
  • Customer service manager
  • Installation project manager
  • Notifications
  • Monitoring, investigation and response
  • 24x7x365 Support