Avaya OneCloud

Avaya OneCloud is a Total Experience platform that lets you compose unique experiences to meet the ever-changing needs of customers and employees. Experiences that are ready for what’s next, even if you’re not. And you can do it your way. Add new capabilities to a solution you already have. Empower employees to work in new ways with our packaged communication and collaboration solutions. Or let Avaya Experience Builders bring your great ideas to life.

Avaya OneCloud CCaaS

Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

Avaya OneCloud Private

Avaya OneCloud Private is an all-in-one private cloud communication and collaboration solution designed to enable enterprises and organizations around the world to create effortless and complete customer or constituent and employee experiences that truly matter

Avaya OneCloud UCaaS

Serve customers better with employee experiences that boost productivity and collaboration. Our all-in-one cloud communications platform empowers your employees with faster, always-on, continuous collaboration. And it helps you power your business with flexible experiences built for the hybrid work world of today and the challenges of tomorrow.

Avaya Spaces

Designed for Collaborating Before, During, and After the Meeting Meetings end, but teamwork must continue. Avaya Spaces connects you with all your people and tools—all in one place, as long as you need. Meet, call, chat, share files, manage tasks. All wrapped in real-time notifications.

Avaya OneCloud CPaaS

Automate and personalize business processes with prebuilt or customized apps. With Avaya OneCloud CPaaS, you simplify and speed up your business processes by easily integrating powerful AI capabilities and data-driven automation into your enterprise’s workflows—without having to rip out your existing infrastructure. Leverage text messages, videos, calls, emails, chatbots, and live chat to deliver in-the-moment, personalized experiences.

Avaya Device as a Service

Avaya Device as a Service enables customers to subscribe to use devices on a monthly basis. When combined with an Avaya cloud solution, this means one low monthly payment for both your cloud service and your smart devices. And there is always the option to cancel this service—which reduces your risk.