SentinelOne Support

by SentinelOne

Protecting you from disruption & downtime

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Customer support that exceeds your expectations

SentinelOne Support is the customer service and technical assistance division of SentinelOne, a cybersecurity company specializing in endpoint protection. It offers a range of services including 24/7 technical support, incident response, and threat remediation. The support team assists with deployment, configuration, and troubleshooting of SentinelOne products, ensuring optimal performance and security. With a focus on rapid resolution and customer satisfaction, it helps organizations protect against cyber threats and maintain a secure IT environment.

Starting at $1,046.00 /Year
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Top Features

  • 24x7 Health Monitoring with Enterprise Pro Support

    - Agent Errors & Performance
    - CPU Impact
    - Memory Impact
    - Process Crashes
    - Upgrade/Install Failures
    - Database Issues
    - Policy & Best Practice Alignment
    - Anomalies

  • Key TAM Outcomes

    - Personalized proactive service
    - Deeper customer relationship
    - Quarterly ONEscore Health metrics
    - Consistent best practice application
    - Performance and feature optimization
    - Faster trouble ticket time to respond
    - Issue escalation & advocacy
    - Upgrade-related risk reduction

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Additional Information

Terms & Conditions

Terms of Service
https://www.sentinelone.com/legal/master-subscription-agreement/

Privacy Policy
https://www.sentinelone.com/legal/privacy-notice/