SentinelOne Support
Protecting you from disruption & downtime
Customer support that exceeds your expectations
SentinelOne Support is the customer service and technical assistance division of SentinelOne, a cybersecurity company specializing in endpoint protection. It offers a range of services including 24/7 technical support, incident response, and threat remediation. The support team assists with deployment, configuration, and troubleshooting of SentinelOne products, ensuring optimal performance and security. With a focus on rapid resolution and customer satisfaction, it helps organizations protect against cyber threats and maintain a secure IT environment.
Top Features
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24x7 Health Monitoring with Enterprise Pro Support
- Agent Errors & Performance
- CPU Impact
- Memory Impact
- Process Crashes
- Upgrade/Install Failures
- Database Issues
- Policy & Best Practice Alignment
- Anomalies -
Key TAM Outcomes
- Personalized proactive service
- Deeper customer relationship
- Quarterly ONEscore Health metrics
- Consistent best practice application
- Performance and feature optimization
- Faster trouble ticket time to respond
- Issue escalation & advocacy
- Upgrade-related risk reduction
Reviews
Additional Information
Terms & Conditions
Terms of Service
https://www.sentinelone.com/legal/master-subscription-agreement/
Privacy Policy
https://www.sentinelone.com/legal/privacy-notice/