Summary

Audian

Hosted voice solutions provider

Overview

Scalable, redundant & work-from-everywhere technology solutions

Audian is a VoIP company that provides affordable, reliable, scalable hosted voice solutions for small to medium and large-sized businesses. Our focus is on increasing customers’ Telecompetence by leveraging the latest in software and technology to simplify the complexities once associated with telecom, giving back time and energy to focus on growing their business. We are a voice and unified communications solution provider, with a unique suite of integrated services. If you need an advanced, dynamic, and instantly scalable phone system, they can custom fit a package that's ideal for you.

Features and Benefits

Service

- Founded by people that started in customer service industries, Audian is laser-focused on customer satisfaction. When calling in for an issue, we believe you should have a great experience talking to a technician that understands where you are coming from.
- Our entire company and culture is customer service first. We employ technicians and staff that are customer service obsessed and technically proficient.
- We take great pride in our initial sales and setup as well as our after-sale service and support, so you know you are in great hands the whole way through.

Speed

- We understand your time is valuable and sitting on hold or waiting hours for your email password to be reset is simply unacceptable. Audian provides a single phone number for any issues and strives for a less than 30 second wait time for a live technician.
- Our single-call resolution is among the best in the business so that you can get any issues resolved and move on to bigger and better things.
- When you need someone on-site to fix a problem, our technicians are strategically located geographically to get you back up and running as quickly as possible.

Simplicity

- Simplicity involves much more than just reducing complexity, it involves offloading that complexity to Audian’s well-architected services.
- Dashboards replace complex internal systems for your team, and a single phone number to call replaces a phone book of vendors.
- Simplicity in billing makes for a happier accounting team that isn’t combing through a mess of charges, and an easier to understand sales process that doesn’t require a technology degree to understand.