Audian

Top Features

• Service

  - Founded by people that started in customer service industries, Audian is laser-focused on customer satisfaction. When calling in for an issue, we believe you should have a great experience talking to a technician that understands where you are coming from.
  - Our entire company and culture is customer service first. We employ technicians and staff that are customer service obsessed and technically proficient.
  - We take great pride in our initial sales and setup as well as our after-sale service and support, so you know you are in great hands the whole way through.

• Speed

  - We understand your time is valuable and sitting on hold or waiting hours for your email password to be reset is simply unacceptable. Audian provides a single phone number for any issues and strives for a less than 30 second wait time for a live technician.
  - Our single-call resolution is among the best in the business so that you can get any issues resolved and move on to bigger and better things.
  - When you need someone on-site to fix a problem, our technicians are strategically located geographically to get you back up and running as quickly as possible.
  

• Simplicity

  - Simplicity involves much more than just reducing complexity, it involves offloading that complexity to Audian’s well-architected services.
  - Dashboards replace complex internal systems for your team, and a single phone number to call replaces a phone book of vendors.
  - Simplicity in billing makes for a happier accounting team that isn’t combing through a mess of charges, and an easier to understand sales process that doesn’t require a technology degree to understand.