VMware by Broadcom Support Offerings and Services
Find the correct level of support
Get comprehensive customer success offerings
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. At the heart of everything we do lies the responsibility and the opportunity to build a sustainable, equitable, and more secure future for all. With VMware by Broadcom Support Offerings and Services, we are here to help customers find the correct level of support, from developer assistance to a comprehensive customer success offering.
Top Features
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Cloud services support
Weekday global support Monday through Friday for SaaS deployments with 24x7 access to support for Severity 1 issues.
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On-premises support
Get proactive to avoid issues and have free time to focus on more strategic priorities and innovations.
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Extended support
Protection against security threats and severity 1 issues after a product reached end of support.
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Developer support
Streamlined application and script development, 12 hours per day, 5 days per week.
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https://www.vmware.com/help/legal.html
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