Nextiva CCaaS
Unified customer experience management
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Create an amazing sales and service customer experience
Friction-free contact center as a service from Nextiva Contact Center. AI-powered cloud contact center technology isn’t ‘the future’. It’s a hallmark of great customer care. And it’s already being used by hundreds of leading enterprises, service providers and BPOs, today. Great CCaaS technology should be accessible to everyone – no matter how big or small your company, how your demand ebbs and flows, or how your needs might change. Engage on every channel with Nextiva’s platform for the best customer experience.
Top Features
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UCaaS + CCaaS
Single source for integrated customer engagement solution.
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Geo redundancy
Safeguard your data across multiple data centers and ISPs.
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24/7 specialized support
Expert support is provided by Nextiva’s most tenured agents.
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Technical account manager
Strategic liaison for training, projects, optimizations, and reporting.
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Configurable
Rich set of APIs, SDKs, and no-code integrations.
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Real-time updates
No-touch, non-disruptive updates via continuous cloud deployment.
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